Privacy Policy

Information we collect

• Contact details such as name, phone number, email address, delivery address, and message details submitted through forms or checkout.
• Order details such as selected products, quantities, payment status, delivery notes, and support history.
• Basic website usage information that helps us operate, secure, and improve the website.

How we use information

• To process orders, confirm payments, arrange delivery, and provide customer support.
• To respond to enquiries about produce, nursery plants, bulk orders, or farm services.
• To improve our website, product availability, communication, and delivery experience.
• To comply with legal, tax, accounting, payment, and fraud-prevention requirements.

Payments

Online payment information is handled by secure payment partners such as Cashfree Payments. Annapoorna Farms does not store full card numbers, UPI credentials, banking passwords, or similar sensitive payment credentials on this website.

Sharing information

• We share information only with parties needed to operate the business, such as payment processors, delivery partners, technology providers, accounting support, or authorities when required by law.
• We do not sell customer personal information.

Data retention

We retain order, contact, and transaction-related information for as long as needed to provide service, resolve disputes, meet legal obligations, and maintain business records.

Your choices

You may contact us to request correction or deletion of your personal information, subject to legal, tax, transaction, and fraud-prevention retention requirements.

Contact

For privacy questions, contact annapoornafarmsmw@gmail.com or call +91 94440 90378, +91 94442 68322, or +91 94450 68322.