Terms and Conditions
These terms explain how customers may use Annapoorna Farms' website and place orders for fresh produce, mangoes, nursery plants, and related farm products.
These terms explain how customers may use Annapoorna Farms' website and place orders for fresh produce, mangoes, nursery plants, and related farm products.
About Annapoorna Farms
Annapoorna Farms operates from Alamelumangapuram, Ponpadi, Tamil Nadu 631213, India. The website is used to share information about our farm, sell eligible farm products, and help customers contact us for orders, nursery enquiries, and support.
By browsing the website or placing an order, you agree to these terms, the Privacy Policy, the Refund / Return / Cancellation Policy, and the Shipping and Delivery Policy.
Products and availability
- Fresh produce, mangoes, vegetables, nursery plants, and other farm products are seasonal and subject to stock, harvest quality, weather, and logistics availability.
- Product images are for reference. Natural variation in size, color, ripeness, and appearance may occur, especially for fresh and organic produce.
- We may update, limit, or discontinue products without prior notice when harvest or nursery stock changes.
Pricing and payments
- Prices are shown in Indian Rupees unless stated otherwise.
- Applicable taxes, delivery charges, and packaging charges may be shown during checkout or confirmed before dispatch.
- Online payments may be processed through third-party payment partners, including Cashfree Payments. Payment confirmation does not guarantee dispatch if the order cannot be fulfilled; in such cases, we will contact you and arrange cancellation or refund as applicable.
Order confirmation
Orders are accepted only after payment confirmation or after direct confirmation from our team for offline or assisted orders. We may contact you by phone, email, or WhatsApp to confirm address, delivery availability, or product substitutions.
Customer responsibilities
- Provide accurate name, phone number, email address, delivery address, and any delivery instructions.
- Ensure someone is available to receive perishable items at the delivery address.
- Use the website lawfully and do not attempt to misuse checkout, account, or payment flows.
Limitation of liability
We take care to deliver fresh products in good condition, but natural produce is perishable and can be affected by weather, transport delays, and handling after delivery. To the maximum extent permitted by applicable law, our liability for any order is limited to the amount paid for that order.
Contact
For questions about these terms, contact us at annapoornafarmsmw@gmail.com or call +91 94440 90378, +91 94442 68322, or +91 94450 68322.